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Terms

Terms and Conditions for Electrical Services

1. Definitions

"Client" refers to the individual or entity contracting the services. "Contractor" refers to GRAYLOGIC, a sole trader operating in England and Wales. "Contract" refers to the agreement between the Client and Contractor for the specified electrical and related services. "Quotation" refers to a document provided by the Contractor outlining an estimated cost for the Work based on the information available at the time. Despite being labeled as a "quotation," it functions as an estimate and is not a fixed or binding offer. "Work" refers to the electrical and related services as outlined in the quotation/invoice.


2. Acceptance of Terms

By accepting a quotation or engaging the Contractor's services, the Client confirms that they have read, understood, and agree to these terms and conditions in full.

3. Quotations

3.1 Nature of Quotations

The Contractor provides quotations that outline the estimated cost of the Work based on the information available at the time. These quotations are not fixed or binding offers and may change depending on actual conditions, options selected by the Client, or additional Work required.

3.2 Validity of Quotations

Quotations are valid for the specified period, or 7 days if unspecified. Prices and availability of materials may change after this period.

3.3 Multiple Options in Quotations

Quotations may contain multiple options or variations of Work. The Client is responsible for selecting the desired option(s). The final invoiced price will reflect the actual Work carried out as agreed upon between the Client and the Contractor, which may differ from the initial quotation depending on the options selected.

3.4 Adjustments to Quotations

Should there be any changes to the scope of Work, unforeseen circumstances, or additional Work required, the Contractor reserves the right to adjust the quotation accordingly. Any changes in pricing will be communicated to and agreed upon by the Client before proceeding.

4. Payment Terms

4.1 Payment Schedule

Payment is due upon completion of the Work unless otherwise stated in the quotation or agreed in writing. For larger works, staged payments may be required, and a deposit of 40% may apply to projects exceeding £10,000.

4.2 Late Payments

The Contractor reserves the right to charge interest on overdue payments at a rate of 8% above the Bank of England base rate per annum, calculated daily from the due date until payment is received in full. If payments are not made as agreed, the Contractor may suspend Work until payment is received, after giving notice to the Client.

5. Variations to Work

Any variations to the agreed scope of Work must be approved by the Client in writing before being carried out. The Contractor will provide a revised quotation for any variations. The Client acknowledges that any variations may result in additional charges and may affect the timeline for completion.

6. Access and Facilities

6.1 Access to Work Area

The Client must ensure safe, continuous access to the Work area and provide necessary utilities such as electricity, water, and any other essential facilities for the completion of the Work.

6.2 Use of Utilities

The use of utilities is considered part of the service, and no discounts or reductions will be applied for their usage.

6.3 Restroom Facilities

  • Domestic Clients: If restroom facilities are not available or the Client does not wish to provide access to such facilities, the Client must inform the Contractor in advance. In such cases, the Contractor will arrange for alternative facilities, and any associated costs will be added to the contract price.
  • Projects with Main Contractors: The Contractor will liaise with the main contractor to ensure that adequate welfare facilities, including restrooms, are available on-site, as required under health and safety regulations.

7. Liability and Risk

7.1 Insurance

The Contractor holds public liability and professional indemnity insurance.

7.2 Limitations of Liability

The Contractor will not be liable for any delays or additional costs due to circumstances beyond their reasonable control, including but not limited to adverse weather, material shortages, or pre-existing conditions not disclosed by the Client.

7.3 Client Responsibilities

The Client is responsible for ensuring the accuracy of any information provided, particularly regarding the location of existing services (water, gas, electricity). The Contractor will exercise reasonable care and skill but is not liable for damages or delays caused by incorrect or incomplete information provided by the Client.

7.4 Non-Excludable Liability

Nothing in these terms and conditions shall limit or exclude the Contractor's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

8. Compliance with Regulations

The Contractor will carry out all Work in compliance with relevant UK laws and regulations, including but not limited to the Electricity at Work Regulations 1989, Building Regulations, and the IET Wiring Regulations (BS 7671).

9. Pre-Existing Conditions and Latent Defects

The Contractor will not be held liable for pre-existing conditions or latent defects that are uncovered during the Work. If any issues are found, the Client will be informed promptly, and an additional quotation for remedial Work will be provided. The Contractor reserves the right to halt Work until these issues are addressed and any additional costs are agreed upon.

10. Warranty

10.1 Workmanship Warranty

The Contractor guarantees its workmanship for a period of one year from the date of completion. This covers labour and parts directly involved in the Contractor's installation.

10.2 Manufacturer's Warranty

For parts with a manufacturer’s warranty, the Contractor will assist in warranty claims during the first year. Labour charges may apply for any Work carried out after this period.

10.3 Exclusions

The warranty does not cover pre-existing faults, client misuse, or external factors beyond the Contractor's control (e.g., weather, power surges).

10.4 Statutory Rights

This warranty is in addition to and does not affect your statutory rights.

11. Building Fabric Work

Where electrical Work requires disruption to walls, ceilings, or floors, the Contractor will make reasonable efforts to restore the affected area to a safe condition. However, aesthetic restoration (e.g., plastering, painting) is not included unless specifically agreed and will incur additional charges. The Client may need to engage a specialist for final cosmetic finishes.

12. Health and Safety

12.1 Safety Compliance

The Contractor will adhere to all applicable health and safety regulations, including the Health and Safety at Work etc. Act 1974.

12.2 Hazardous Materials

If hazardous materials (e.g., asbestos) are discovered, Work will cease immediately. The Client will be responsible for arranging and bearing the cost of any necessary remediation by qualified specialists.

13. Cancellation

13.1 Client Cancellation

The Client may cancel the contract by providing written notice. If the Client cancels the contract after Work has commenced or materials have been purchased, the Client may incur reasonable fees to cover any Work completed or materials purchased.

13.2 Contractor Cancellation

The Contractor reserves the right to cancel the contract if unsafe working conditions, non-payment, or other circumstances beyond their control arise. Any such cancellation will be communicated to the Client in writing.

14. Emergency Call-Outs and Temporary Repairs

14.1 Emergency Call-Outs

Emergency services are available outside normal business hours and are subject to availability and additional charges.

14.2 Temporary Repairs

Any temporary repair provided is intended to be a short-term fix to ensure safety. The Client is responsible for arranging permanent solutions within a reasonable time.

14.3 Permanent Rectification

A separate quotation will be provided for permanent repairs. The Client acknowledges that permanent repairs may incur costs beyond those of temporary fixes.

15. Data Protection and Privacy

The Contractor will handle all personal data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Personal information will only be used for the purposes of carrying out the contracted Work and will not be shared with third parties without the Client's consent, except where required by law.

16. Intellectual Property

All drawings, plans, and documents prepared by the Contractor remain the intellectual property of the Contractor unless otherwise agreed in writing. The Client is granted a license to use these materials solely for the purpose for which they were provided.

17. Assignment and Subcontracting

17.1 Assignment

Neither party may assign or transfer their rights or obligations under this contract without the prior written consent of the other party.

17.2 Subcontracting

The Contractor reserves the right to subcontract any part of the Work but remains responsible for the quality and completion of the Work as per the contract terms.

18. Force Majeure

The Contractor shall not be liable for any failure or delay in performing their obligations where such failure or delay results from events beyond their reasonable control, including but not limited to acts of God, war, terrorism, or governmental actions.

19. Severability

If any provision of these terms and conditions is found to be invalid or unenforceable by a court, the remaining provisions shall continue to be valid and enforceable.

20. Entire Agreement

These terms and conditions, along with any quotation or written agreement, constitute the entire agreement between the Client and the Contractor and supersede any prior representations, agreements, or understandings.

21. Governing Law

This contract is governed by the laws of England and Wales. Any disputes shall be resolved within these jurisdictions.

22. Dispute Resolution

Any disputes that arise and cannot be resolved through direct negotiation or mediation may be referred to an alternative dispute resolution (ADR) provider or the courts of England and Wales.